Moving is stressful. I heard somewhere that it was on the top ten list of stressful things that one does in one's life and so I went out in search of support for this on the internet. Not finding what I was looking for (preferably something involving research that listed ten stressors) I found this (and this) that agrees with me that folklore says moving is stressing. None of that really matters except that I find myself in an incredibly stressed out place right now having just moved and gone on vacation, and so its nice that someone agrees with me that I have a reason to feel a little stressed. (and, not even a vacation really. More like taking my fiancee home to meet everyone, which is less a vacation than a scramble to see people and to keep my introverted sweetie from freaking out about all the people suddenly interested in every aspect of his life.) As part of my moving tasks, I had to switch my internet service over to my new place.
Now, I don't mind saying that utilities and services such as internet and phone are things, in general, that I think are run rather stupidly in Britain. Really, its just the billing I have a problem with. For starters, because I refuse to give them my bank details, I am paying an extra couple of pounds a month as some sort of billing processing fee. They won't just set up my account to automatically bill to my credit card (which would be the most convenient thing for me). Maybe I'm just a dumbass and I haven't figured out how to do this yet. However, daft as I may be, none of the times I have called to pay my bill over the phone have they offered to set anything up for me. Regardless of this, I find myself stuck with the company I am currently buying internet off of because a. I have a contract that runs through October, and b. because the flat that John and I moved into is already wired for the company I have an account with. This, I suppose, I should be grateful for. I'm not particularly overjoyed. On top of this, because the flat is wired with this cable company, the landlord didn't feel it was necessary to put an aerial on the roof, so at the moment we don't even get the local stations. John had a portable aerial, and we tried that for awhile, but someone had to hold it, standing on one foot facing north and humming god save the queen in order to get a fuzzy picture. So, it seems, that not only do we need to change over my internet, we also need to upgrade the package so that we can get the basic channels.
After having spent half an hour on hold with them, I finally listened to the inane, pre-recorded chatter on the line I realized that I could be doing this moving house crap online. So, I went back into the house (I had previously been using a payphone) to make the arrangements. Now, I figure since we're getting cable and we already have internet, that I want a landline as well. I know what you're thinking, why go to the trouble and added expense of adding a phone to the mess? Simple, it seems with the tv packages offered by the stupid company I have my internet from, I have to rent a phone line from them anyway in order to get tv and mobile phones and VoIP calling doesn't always give you great reception. (As a matter of fact, there are places in Cardiff, in particular in my flat where I don't get cell phone reception at all. Oh, and for some reason Skype is echo-y 9 times out of 10 when I call home). I could go on, but why bother? The point is, I'm going to have another, more reliable way of making and getting international phone calls and that makes me happy as I miss the pants off of everyone back home.
So, I go through all the trouble of picking out packages and filling out forms and at the very end of it, the first time I fill out everything my request is rejected by the website because of the installation date. Well, I think, at least I know what I want when I fill out the forms again. I pick a new date and they say that they'll "take care of the rest" and, of course, to have a good move! Which just makes me want to roll my eyes. This company, in the 9 months or so I've been using their services, hasn't been particularly helpful. Oh well, we'll see how the rest of this goes. I just hope I picked the right packages and that I won't be paying through the nose for the services they're going to be giving me.
general, that I think are run rather stupidly in Britain. Really, its just the billing I have a problem with. For starters, because I refuse to give them my bank details, I am paying an extra couple of pounds a month as some sort of billing processing fee. They won't just set up my account to automatically bill to my credit card (which would be the most convenient thing for me). Maybe I'm just a dumbass and I haven't figured out how to do this yet. However, daft as I may be, none of the times I have called to pay my bill over the phone have they offered to set anything up for me. Regardless of this, I find myself stuck with the company I am currently buying internet off of because a. I have a contract that runs through October, and b. because the flat that John and I moved into is already wired for the company I have an account with. This, I suppose, I should be grateful for. I'm not particularly overjoyed. On top of this, because the flat is wired with this cable company, the landlord didn't feel it was necessary to put an aerial on the roof, so at the moment we don't even get the local stations. John had a portable aerial, and we tried that for awhile, but someone had to hold it, standing on one foot facing north and humming god save the queen in order to get a fuzzy picture. So, it seems, that not only do we need to change over my internet, we also need to upgrade the package so that we can get the basic channels.
After having spent half an hour on hold with them, I finally listened to the inane, pre-recorded chatter on the line I realized that I could be doing this moving house crap online. So, I went back into the house (I had previously been using a payphone) to make the arrangements. Now, I figure since we're getting cable and we already have internet, that I want a landline as well. I know what you're thinking, why go to the trouble and added expense of adding a phone to the mess? Simple, it seems with the tv packages offered by the stupid company I have my internet from, I have to rent a phone line from them anyway in order to get tv and mobile phones and VoIP calling doesn't always give you great reception. (As a matter of fact, there are places in Cardiff, in particular in my flat where I don't get cell phone reception at all. Oh, and for some reason Skype is echo-y 9 times out of 10 when I call home). I could go on, but why bother? The point is, I'm going to have another, more reliable way of making and getting international phone calls and that makes me happy as I miss the pants off of everyone back home.
So, I go through all the trouble of picking out packages and filling out forms and at the very end of it, the first time I fill out everything my request is rejected by the website because of the installation date. Well, I think, at least I know what I want when I fill out the forms again. I pick a new date and they say that they'll "take care of the rest" and, of course, to have a good move! Which just makes me want to roll my eyes. This company, in the 9 months or so I've been using their services, hasn't been particularly helpful. Oh well, we'll see how the rest of this goes. I just hope I picked the right packages and that I won't be paying through the nose for the services they're going to be giving me.